warranty

We are happy to facilitate warranty replacements for the U.S., Canada, and other countries worldwide. For all other international inquiries, please contact info@loveamika.ca for separate instructions.

amika tools purchased from unauthorized retailers are not covered under warranty. To verify an authorized retailer please email info@loveamika.ca.

All warranty returns must include a proof of purchase AND DEFECTIVE TOOL.

Once all required claim information is received, replacements are processed between 1-7 business days. Please allow additional time for your package to be delivered.

Should your original tool/ design print be no longer available, we will send you the latest tool design of equal value.

You will be charged a fee to cover shipping and handling of your replacement tool.

Click here to begin the warranty claim process.

amika Canada Warranty Returns

Please follow the below instructions to start your warranty claim process.

Once your information has been submitted, someone from our amika customer service team will reach out to you to proceed.

No replacement parts or repairs are ever provided under warranty, only brand new styling tools for you to enjoy.
Our warranty does not cover lost, stolen, altered, or misused items.

Please allow 5-10 business days for processing.

**This form works best on a desktop computer!**
Name * First Last
Address *
Street Address Address Line 2 City State / Province / Region Postal / Zip Code Country
Email *
Phone Number * ### - ### - ####
Ticket Number (if applicable)
Which Product Are You Requesting Warranty For? *
Reason For Claiming Warranty *
Product Details and Receipt
Times used before defect occurred *
Average time used per session *
Attach a legible/focused photo of your tool. *

Please upload a JPG or PNG file of your receipt. Max file size allowed is 10MB.
Attach a photo of your proof of purchase with a visible date *
Quality Control: Styling Tool Batch/Date Code

We take the quality of our styling tools seriously, and would like to do everything we can to ensure any consistent malfunctions of a given model is provided to our Quality Control Team for further insight and review.

Please upload a photo of the batch number for your styling tool -- examples of where you may find your styling tool's batch number are provided below:

If you have any trouble finding your styling tool's batch number, please feel free to email us at info@loveamika.ca, and we would be more than happy to assist!
Upload Your Batch Code Below: *
Comment
PLEASE NOTE:

You will be required to facilitate a $30 USD shipping and handling fee for your replacement tool.

This fee is what allows us to be able to provide you with a brand new replacement tool, and must be provided before your warranty order can be processed.
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